Privacy Policy

Information We Collect

At Skyline Fun Park, we collect information to provide you with the best possible experience at our amusement park. The types of information we may collect include:

Personal Information

• Name, email address, and phone number when you contact us or make reservations
• Billing and payment information for ticket purchases and merchandise
• Emergency contact information for safety purposes
• Age and height information for ride safety requirements
• Photos and videos taken during your visit (with your consent)

Technical Information

• IP address, browser type, and operating system
• Pages visited on our website and time spent on each page
• Referring website information
• Mobile device identifiers and location data (with permission)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To process ticket purchases, manage reservations, and provide customer support
• Safety and Security: To ensure visitor safety on rides and throughout the park premises
• Communication: To send you important updates about your visit, park policies, and safety information
• Marketing: To inform you about new attractions, special events, and promotional offers (with your consent)
• Website Improvement: To analyze website usage patterns and improve user experience
• Legal Compliance: To comply with applicable Canadian privacy laws and regulations
• Emergency Response: To contact you or your emergency contacts in case of incidents

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our park, processing payments, maintaining our website, or conducting business activities. These providers are contractually obligated to keep your information confidential.

Legal Requirements

We may disclose your information when required by law, court order, or government regulations, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Emergency Situations

In case of medical emergencies or safety incidents, we may share relevant information with healthcare providers, emergency responders, or your designated emergency contacts.

Data Security and Storage

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates to our systems
• Restricted access to personal information on a need-to-know basis
• Employee training on data privacy and security protocols
• Secure disposal of personal information when no longer needed

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by Canadian law. Typically, we retain customer information for up to seven years for business and legal purposes.

Your Rights and Choices

Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights regarding your personal information:

Access and Correction

You have the right to request access to your personal information and to request corrections if the information is inaccurate or incomplete.

Withdrawal of Consent

You may withdraw your consent for certain uses of your personal information, though this may limit our ability to provide certain services.

Communication Preferences

You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

Data Portability

You may request a copy of your personal information in a commonly used electronic format.

Complaint Process

If you have concerns about how we handle your personal information, you may file a complaint with our Privacy Officer or with the Office of the Privacy Commissioner of Canada.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect some website functionality. We respect your choices regarding cookie consent and will honor your preferences.

Children's Privacy

Skyline Fun Park welcomes families with children of all ages. We take special care to protect children's privacy and comply with applicable laws regarding the collection of personal information from minors. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected such information, we will take steps to delete it promptly.

For children's safety, we may collect age and height information to ensure appropriate ride access. Parents or guardians are responsible for supervising their children and providing necessary consent for participation in park activities.

International Visitors

Skyline Fun Park welcomes visitors from around the world. If you are visiting from outside Canada, please be aware that your personal information will be processed and stored in Canada in accordance with Canadian privacy laws. By using our services, you consent to the transfer and processing of your information in Canada.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, please discontinue use of our services and contact us to discuss your concerns.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We are committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days as required by Canadian privacy legislation.

Additional Resources

For more information about privacy rights in Canada, you may visit:

• Office of the Privacy Commissioner of Canada
• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Government of Canada Privacy Resources